Monday, April 6, 2009

Exam 2: Warschauer Article

What are the new categories of workers (as opposed to the old categories of blue-collar and white-collar workers)? What do workers in the new categories do?

Three new categories:

Routine production worker - e.g., data processors, payroll clerks, and factory workers

In-person service worker -e.g., janitors, hospital attendants, taxi drivers

Symbolic Analysts - e.g., software engineers, management consultants, and strategic planners

Employees in all three categories may use computers and the internet for their jobs, but the first to make use in routine ways such as inventory checks and ordering products, while the last group uses ICT to conduct analysis and interpretation of data, creation of new knowledge, international communication and collaboration, and the development of complex media products.

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